Stop Guessing. Start Measuring Email the Right Way.

Discover the key elements that make email support truly exceptional, backed by insightful data. Learn how to improve customer satisfaction and create impactful communication strategies through proven examples.

  • Understand the top KPIs for evaluating email support performance.

  • Learn how to assign ownership and accountability for email metrics.

  • Get a proven method to roll out new KPIs without overwhelming your team.

  • Access plug-and-play templates for email KPI dashboards.

  • Leave with the confidence to lead email channel reporting like a pro.

What You’ll Learn in This Email KPI Mini Course

Everything you need to optimize, measure, and manage email support.

  1. KPI Accountabilty

  2. Channel Specific KPIs: Email

  3. How to Roll Out new KPIs

  4. Wrap Up + Next Steps

About this course

  • 13 lessons
  • 0.5 hours of video content
  • $29 for 15 days