Products
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Zendesk Best Practices Guide
CourseWe're most often asked what's the best way to set up Zendesk, not so much how to set up Zendesk. This guide will show you how to best leverage your Zendesk and get to efficiency fast.
$39
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Reducing Backlogs
CourseThere will come times when your ticket volume will be higher than you can handle. When that happens, we hope these tips will help you get to your customers much faster.
Free
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Workforce Management Oversimplified
CourseHow do you know how many people to hire? This course will show you how to figure that out... and how to do the math that gets you the results you need.
$29
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Customer Experience for Startups
CourseOur founder Ty Givens spent some time with startup founders out of Mexico discussing the importance of building a great Customer Experience.
Free
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Managing Up
CourseStreamline your approach to providing updates on tasks and projects. Understand how to give clarity on where you stand, what you're focused on, and what's next in a way that builds productive relationships with those to whom you report.
Free