Products
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Pre-order available now!
Live Chat KPIs, Decoded
CourseLive chat isn’t just fast—it should be effective. 💬 In 30 minutes, learn how to choose and track the KPIs that matter most for live chat success. Drive performance, improve CX, and prove your team’s value with data that counts.
$29
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Pre-order available now!
Email KPIs, Decoded
CourseEmail support is more than just a response. 📧 In 30 minutes, learn which KPIs matter most for email success. Track the right metrics, boost performance, and prove your team’s impact with actionable data.
$29
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Pre-order available now!
Board Ready: Mastering Executive CX Reporting
CourseMasterclass List Masterclass List 100% 10 D13 Want to impress the board?Learn how to choose the right CX KPIs and present them in a way that proves your team’s value. Track the metrics that matter and show real impact to the leadership team.
$99
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Pre-order available now!
Metric Mastery: Understanding CX KPIs
CourseData is more than numbers—it’s a story. 📖 In just 30 minutes, learn how to choose and track CX KPIs that truly tell the story of your customer experience, driving insights that matter and engaging your team with data that speaks.
$59
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Pre-order available now!
AI Ready CX: A Masterclass
CourseReady to lead the AI revolution in CX? 🤖 In 2 hours, get your team fully AI-ready. Learn how to integrate AI tools, transform workflows, and harness the power of automation to elevate customer experience like never before.
$59
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Pre-order available now!
AI Ready Knowledgebase: A Masterclass
CourseAre you ready to take your customer support operations to the next level with AI? The AI-Ready Knowledge Base: Advanced Masterclass is designed to help CX leaders, support managers, and AI strategists build highly efficient, AI-powered knowledge base
$59