Products
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Live Chat KPIs, Decoded (Elective)
CourseLive chat isn’t just fast—it should be effective. In 30 minutes, learn how to choose and track the KPIs that matter most for live chat success. Drive performance, improve CX, and prove your team’s value with data that counts.
$79
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Email KPIs, Decoded (Required)
CourseEmail support is more than just a response. In 30 minutes, learn which KPIs matter most for email success. Track the right metrics, boost performance, and prove your team’s impact with actionable data.
$79
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Pre-order available now!
Board Ready: Mastering Executive CX Reporting
CourseMasterclass List Masterclass List 100% 10 D13 Want to impress the board?Learn how to choose the right CX KPIs and present them in a way that proves your team’s value. Track the metrics that matter and show real impact to the leadership team.
$99
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Metric Mastery: Understanding CX KPIs (Required)
CourseData is more than numbers—it’s a story. In just 30 minutes, learn how to choose and track CX KPIs that truly tell the story of your customer experience, driving insights that matter and engaging your team with data that speaks.
$149
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The Strategic 4-Step Guide: A Playbook for AI Readiness (Elective)
CourseReady for AI in CX? In just 30 minutes, learn how to prepare your team for the future of customer service. Equip them with the right tools, mindset, and skills to leverage AI and drive exceptional CX outcomes.
$99
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Pre-order available now!
AI Ready CX: A Masterclass
CourseReady to lead the AI revolution in CX? 🤖 In 2 hours, get your team fully AI-ready. Learn how to integrate AI tools, transform workflows, and harness the power of automation to elevate customer experience like never before.
$149